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February 2012
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Office help

From time to time, you just have to have some help in the office. This is especially important when doing something as essential as setting up new servers. When that happens, I know just who to call on for assistance.

Idiot day

Some days, you simply cannot escape the idiocy in the world. Overnight, someone at the NOC did something incredibly stupid (and for which I still do not have an adequate explanation). Today, someone told me that our interpretation of his explanation was “out of whack” – except that he never explained anything in particular, despite . . . → Read More: Idiot day

Client logic

Him: “I didn’t get the invoice for this. Look into it.”

Us, after seeing it was sent a month and a half ago: ” The mail logs have already rotated past that point, but the client system has the entries for the generation of the invoice and it being sent via email, to the same . . . → Read More: Client logic

(Not false) alarm

Last night was supposed to be the onset of several nights of hard freezes around here. With that in mind, I did some harvesting late in the day, thinking this morning would see the pepper plants dead and black.

Not so. It only got down to just below freezing, and not for very long, and . . . → Read More: (Not false) alarm

Technical nonsense

And technically nonsense, too. While watching the bowl games, I’ve been subject to those idiotic “finally fast” commercials, where they’re just certain everyone’s machine is infested with all sorts of trojans, spyware, and viruses, and that’s why their systems run slowly or crash – not because people are loading everything under the sun at boot . . . → Read More: Technical nonsense

Ladies and gentlemen, to the right of the aircraft you’ll see…

Most people will never see a launch of the space shuttle live. We went two years ago to the Cape and saw one, and I have to say it is one of the most incredible things I’ve ever witnessed, being a space buff – I’m very happy to have gone, sitting in the blazing hot . . . → Read More: Ladies and gentlemen, to the right of the aircraft you’ll see…

You don’t need it

Another tip from your neighborhood tech: you do not need to have all your high scoring spam delivered to a special mailbox under your account. Especially if you never clear said mailbox and jam up tens of thousands of messages in the system spooler. All you’ll be doing is pissing off every other person on . . . → Read More: You don’t need it

Tip from tech support number whatever

If you refuse to listen to us after asking how to solve a problem, then bitch at us because “our” application – which is not “ours”, genius, something the giant COPYRIGHT notice at the bottom of the application clearly states – is broken because you can’t use a singular function you’d like us to believe . . . → Read More: Tip from tech support number whatever

Playing

It’s always nice to have new toys.

Melting Ice Jan 14 2011

That was a test done with the PlantCam, a time-lapse cam I picked up because I’ve always found time-lapse photography fascinating. This is a very simple version of more extensive setups, of course, but really all I want is to be able to . . . → Read More: Playing

How to piss off tech support, part infinity

When you are contacting us for support, because you’re working on a site for one of our clients, here are some tips on how to piss off the very people you’re asking for help.

Open a ticket saying you can’t upload to an application you’ve installed. Don’t include any other information. We love trying to . . . → Read More: How to piss off tech support, part infinity