Another tip from your neighborhood tech: you do not need to have all your high scoring spam delivered to a special mailbox under your account. Especially if you never clear said mailbox and jam up tens of thousands of messages in the system spooler. All you’ll be doing is pissing off every other person on . . . → Read More: You don’t need it
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So, you write in, telling us that you’re getting all sorts of trojans in your email. Mind you, you don’t bother to provide any evidence of anything of the sort, but someone on the staff tells you (quite correctly) that the virus definitions are always being updated, and if for some reason the server where . . . → Read More: Yet more ways to irritate tech support When you are contacting us for support, because you’re working on a site for one of our clients, here are some tips on how to piss off the very people you’re asking for help. Open a ticket saying you can’t upload to an application you’ve installed. Don’t include any other information. We love trying to . . . → Read More: How to piss off tech support, part infinity “No action is required on your part.” This is plain English, I think. Only two words with more than one syllable. Seven words total. This is why it astonishes me that we receive a ticket from someone telling us they don’t understand and asking what they need to do. Is it that they are surprised . . . → Read More: What word didn’t you understand? I told myself when I started the previous incarnation of this blog that I’d try to avoid talking about work at all. But quite frankly, sometimes the only way to vent about something or share a funny story with other people is to put it here, so there we go. Let me tell you about . . . → Read More: Tales from the trenches Mom had been out of town for the weekend, off gallivanting in another state. When she got back, she couldn’t resist opening one of the boxes of worm poop to take a look. It looks, I told her, as she held out two palms worth of the castings, just like worm poop: tiny balls of . . . → Read More: Worm poop Our freeze/no-freeze/frost overnight betting pool – wouldn’t you love to be the weather person, where you really don’t need to get it right, ever? – turned out to be frost. I stepped outside with my sister as she was getting ready to head to classes: lock frozen, windows iced, clear and very cold. The veggies . . . → Read More: Frosty mornings I don’t mind helping people learn new things. During my college days, I used to tutor people in various subjects, and one of my instructors tried pretty hard to get me to change over to an education major. No thanks. What I do mind, however, is people who refuse to even attempt to do anything . . . → Read More: Lessons not learned (Or, why my dogs are smarter than some of our clients) Some days, that’s what it feels like. Especially days where you put seven servers online at once, bringing your total to thirteen in the past six days. And when you have to do the year end inventory audit plus trace wires to make sure everything is labeled properly. Your inner geek can surely make your . . . → Read More: Embracing your inner geek I think it’s time to start handing these out when people display that they are indeed acting in a manner that is not in the realm of generally acceptable polite societal interactions. |
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