Connected

As many of you know, I moved out to the very edge of the biggest city in the area – technically, just across the county line into a town that is both unincorporated and unknown to most people even if they live around here. Now, while I love life at the ranch, with all the ups and downs that go with it, there is one thing, above all else at this moment, that I miss dearly about living closer to civilization.

High speed internet access.

Now again, as most of you know, I run a business that is internet-based (well, one of the businesses is). While satellite is ok, it is definitely not high speed. It is also terribly unreliable, and in a place where we receive reasonable amounts of rain, generally speaking, it leads to signal loss. There is also the problem of the satellite just deciding to cut out for no apparent reason at all. We have endured outages when there isn’t a cloud in the sky, and when there is a stronger than usual breeze, as if the signals are blown out of alignment by the wind.

Over the years, we occasionally check to see if any of the usual providers have made it out here. We know that Comcast has a loop on a pole about 700′ from the house. So we went on their site to determine if service was available, and while the first guy said there was “nothing remotely” in our area, the second guy who called a day later said what we knew: there’s a loop 700′ away from us. Happy day!

He was quite interested when we said we wanted the largest business package (that runs about $300/month, give or take), and that other people in the small development here had also expressed interest in high speed access. We went back and forth for a week, only to be told, in the end that no, they would not be able to do it, because the loop at the road “already had too many people on it” and it would cost Comcast $200K to roll it out to us. Mind you, this is already after we had polled the people here – some of whom, like me, run their businesses from their properties – and almost to a person they wanted some form of service, whether it was internet only (us) or internet plus tv (several), and all were agreeable to having a multiyear contract. It seemed, when we reported those results, like a win-win, but someone on the chain knocked it down.

It’s rather unfortunate because it is so close to us since we run up against the main access road. The upper level business account dude suggested we contact one of the local offices and have them call their corporate overlords to talk about it. I’m not entirely sure what difference that will make, but it is on the list of things to do. The tiny candle of hope still flickers in the darkness of slow internet service here.

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