Tag Archives: Geek stuff

NOC, NOC

Who’s there?

Har har. I crack myself up, truly.

Another wee hours visit to the NOC to deal with someone’s server, and then again this afternoon to move a couple PDUs and set up a few more servers. This is my life right now: sleep (well, maybe), work work work work work, eat at some point, sleep.

What seem to be the only interruptions are trips  to visit doctors. Two more this month, one of which is back to the neurologist to try botox injections for these terrible headaches/migraines I’ve been having, and for a muscle on the left side of my face that keeps spasming and locking itself down, hard. It’s all very painful, and I hope it works. Certainly my liver would be happier if I wasn’t guzzling (figuratively speaking; it all goes  through the tube) Tylenol and ibuprofen.

The weather here is seriously weird. We’ve had exactly one overnight where we got a freeze, and that just to 30F, although we’ve had two handfuls of days where the highs were only around 60F or so. Now, we’re back in the 80s and the air conditioning keeps coming on now and again – it’s supposed to be in the mid-80s until Friday, an entire week of unseasonably warm temperatures here.

Speaking of temps, I’ve found that thanks to a combination of being sick for years and some of the meds I have to take, when it’s warm outside, I have some issues. I need to get myself acclimated to the heat again, especially because I intend to go back to gardening in 2021.

It appears the Titans went to Baltimore ready to play tonight. It helps that Derrick Henry is a beast and Lamar Jackson is not looking like an MVP tonight.

Just some random thoughts banging around in my head. Now: off to finish all the software installs on the new servers. Until next time, peeps: be well.

A quarter of cleanup

The first quarter of 2020 is going to be a cleanup quarter. We’ve been busting ass for six months making our changes that are a result of our vendor’s changes, and boy, how I would love to be done with this by the end of Q1.

We’re also rearranging things at the NOC; another batch will be done tomorrow, and then this weekend a biggie (even though it only involves one switch). I can hear it now: the plaintive cries of people wondering what happened because they didn’t read any of the announcements we posted ahead of time.

It’s fine. We’re used to it.

Thus far, my primary exercise in the new year has been hauling servers around and taking inventory – necessary but tedious things. But I know the maxim is: do the hard thing first. This is the hard thing right now, and the sooner it’s done, the sooner we can move along back to our usual, quiet support levels, and the other things we (I) want to do.

I keep thinking about the garden, and growing peppers, and telling myself to just grow some tabascos in buckets. That way, I don’t have an excuse to go hog wild out there, and while we can buy cayenne and paprika powder at the store, my mom is not a fan of the actual Tabasco brand. She says it has a bit of a metallic taste at the end. So, I think I’m going to slow my roll on getting caught up back in the great outdoors and not letting the gardens or myself rest, and just set up a bucket brigade – peppers, versus water.

I do have some bamboo plants I would like to get in the ground this year, though. I could focus on digging some holes and working in some good soil. Maybe that will quench the need to get my hands really dirty in the great outdoors. I got them oh, maybe four months ago? All but one have generated new growth. They grow incredibly fast, which is good, because the house going up on the lot diagonally to us is not just large, but toward the front of the property, and I’d rather not be looking at that when out on my front porch. Every other house in this limited development, including mine, sits back from the road. Not a fan of where they’ve placed it, although I suspect the neighbor to his west (the eastern lot is not yet developed) is even less of one. Who knows, maybe I’ll start a bamboo trend in the neighborhood. It’s clumping bamboo, not spreading, so never fear, dear readers: I am still a good neighbor in that regard. Next up is blocking out the neighbor to my south along that fenceline so I don’t have to look at his heavy timber trucking equipment when I’m out at the bees or in the rear garden.

First things first, though, and that is to get all the tech stuff that needs to be done, done. It’s been a weird six months, but the one good thing is that I had the Big Op a month and a half before that vendor got crazy. If I’d had to deal with this while immediately recovering from that, it would have been a nightmare.

Forward, ho! And until next time, peeps: be well.

In the wee quiet hours

“Nothing good happens at 3 AM.”

Probably not entirely true, but it seems to be the time – thereabouts – when shit happens in IT.

Case in point: yesterday. I was winding down for the day, somewhere around midnight-ish, dealing with some guy who was dithering on a backup restore after one of his developers apparently hosed something. He ultimately decided against it, as whatever it was got worked out. Shortly thereafter, after about 1:15 in the morning, one of the servers just went offline. Poof!

We’ve seen this from time to time over the years, where the primary NIC (that’s network interface card, for those of you who do not speak Geek)  shuts itself off. There are a variety of fixes, or possible fixes for it, as with anything. Usually, rebooting the thing bring it back online. That depends on the PDU (power distribution unit, AKA, fancy power strip that allows remote reboots) working. We have probably six that need to be replaced, as they are errored out and do not work for anything other than just plain old power – hence the fancy power strip moniker I’ve given them. This, alas, was one of them.

So I had to haul myself to the NOC at 1:30 in the morning, only to get there and find that the errored PDU just shut off the outlet. And only that one outlet. Easy enough to fix by swapping it to another, working PDU. Then the drive home. In bed by 4. Up again by 8. Work work work. It really puts a crimp in your day.

Some days are like that in IT. Just so anyone who thinks it’s all glamorous and files transfer in nanoseconds and no one ever makes a typo and who may think IT is just super cool and easy money doesn’t get any wrong ideas about it all.

That’s it for now. Until next time, peeps: be well.

Day two of the rest of your life

Far too much football and stuff going on to post yesterday.

But from today forward, I’ll be posting daily – mainly to get in the habit of doing it, and also to vaguely complain about shit. I’m kidding. Sort of.

I’m anticipating the good outweighing the bad, although the first quarter will still be migration city, like living on the LA freeways during rush hour for three months.

There are half a dozen books lined up for me to read and review, so I’m using that as my break time to get my head out of the servers for just a short while. Since I read so quickly, I’ll also need to line up the next six, as I’ll finish this first batch by midweek, even with work being nutty. I love Kindle Unlimited and ARCs (advance reading copies), There’s something to be said for being a voracious reader and being able to put together 500-ish words in a review with a short turnaround time for books coming out in just a few months. I’ll admit I’m amazed at some of the stuff that gets published, though, in the very same way I’m amazed that Lifetime can make the same movies over and over (and over and over) and get rave commentary from its base. Someone very cynical could likely create their own cottage industry on the formula for those movies. i wonder how much they pay…..

That’s it for now. i have someone’s PHP script to check and books to read. Until next time, peeps: be well.

What can I say?

Except that there are people on this planet who, had evolution worked differently, would be eaten by feral bears. And some of them deserve it.

Let me give anyone who stumbles across this site some advice from your friendly tech support people. You are not helping yourself if you become hysterical. You are not helping yourself when you do not answer the questions we’re asking, or make answering those questions a long, drawn out affair, requiring us to ask you the same questions in a slightly different manner so you will shit out another clue for us. You are not helping yourself by claiming you’re losing a billion dollars per nanosecond because the application on your site hasn’t been updated in literally a dozen years and it’s broken – keep in mind that we can see the amount of traffic your site receives, and you’re lying to us, to make it appear your site is insanely popular when it isn’t. If it were, you’d be spending a lot more on it. As it stands, you probably spend more on coffee over the span of two days than you do for your site per month, so let’s try to keep things in perspective here.

You are not helping yourself by pretending you know more than we do about the servers or connections or pretty much any other thing involved in this. Remember: you contacted us for help. If you know so much, why didn’t you fix it yourself, and leave us be to clear the firewall because someone else can’t connect the logic dots of going from “let me pound away, trying to log in over and over when it’s failing” to “I can’t access anything” and who then proceed to inquire as to whether the servers are down or not. Because the likelihood of them understanding things is probably right around the likelihood of you fixing your own stuff, instead of us ignoring everything beyond “I have this error” and fixing whatever it is that’s broken.

There’s a reason people burn out on tech support. That up there is part of it. Don’t do that.

Until next time, peeps: be well.

Rest day


It’s been a very busy week at the ranch: an employee on vacation, new bees arriving, someone hosing their server, planting out, along with all the other everyday, normal things that make life tick around here.

The server issue took about 40 hours to recover, plus another 10-ish to iron out little things – it was that bad, from an admin standpoint – so I’ve been running on less sleep than normal. That’s ok. In a couple of weeks I’l be taking a 6-8 nap during the daytime.

I’ve got the broccoli, some of the onions, and a flat of tomatoes out of the barn and into the rows. I intercropped onions and broccoli, and put some carrots (from seed) with the tomatoes. That leaves five flats in the barn and half a flat of onions and leeks hanging out in front garden south, awaiting their places. Plus the seeds I’ll sow directly (cukes) and the flats to start the melons so they can be set out (although I may very well just say screw it, and sow them directly, too).

The Buckfast bees – a variety new to me, as I’ve only had Italians to this point – seem to be super chill bees. They were not particularly bothered by much of anything I was doing, even when I had to shake the packages. Even at that point, some of them didn’t rocket out of the packages to come at me (bro!) and just stayed in the package, hanging out. I’m working on editing video of one of the installs to show that.

This morning, though, the week finally caught me. I was just too exhausted to do anything outside. It didn’t help that it was almost 90F today, and that being short on rest makes me queasy, which itself just piles on top of the queasiness I’m having when pouring food down the tube, which I think is a sign that the balloon has deflated, as it did last time. AND: we had our first heat index day.

This is the earliest date here at the ranch for a heat index day.

Now, though, it’s about an hour-ish until sundown, and it’s cooler (82F and with a light breeze as I type this) and I can hear some distant thunder – a forecast of rain that, as usual, passed us by. I feel much better after just doing some “real” work as needed, and resting inside. I’m thinking about popping out and putting the cuke seed and the zuke/squash seed in. That would be a couple fewer things that need to be done tomorrow.

Look to the skies

Space nuts, unite! The Perseid meteor shower will peak on August 12. Get out and do some sky watching. If it’s mosquito season, as it is here, and you have lots of standing water from constant rains, as we do here, put on something to repel them. I was out taking some pictures of Mars this evening, and they were horrific.

Speaking of Mars….

Taken with the Canon.

Taken with the Nikon. Mars is just below and left of center. Hit the image to see the fuller version. This was taken with an extended shutter time, because of course it’s dark as hell out here at the ranch, and I wanted to capture more as we have a rare clear evening here in the summer tonight. It’s gorgeous and rather humbling to gaze up at the night sky.

Back here on the mothership, though, we still have things to do, people and animals to take care of, and on and on. I spent several hours at the NOC today, redoing a server for someone who wants a testing server in addition to their production server, and crawling around, tracing lines. It’s time for our location audit, and at least one part is done: the physical locations of every piece of gear. Tracing power cables and ethernet cables, though, is tedious, dirty, sweaty work (because you’re on the heat side of the row, with all those servers blowing hot air on you) and takes more than one trip (unless it’s a completely epic trip where you get to ignore everything else in your life for eight hours).

I had stepped outside last night to look off to the east where a storm was passing, to see it was viable to set up a camera to try to capture some lightning. It was not, but I did find this fat bumpy guy hanging out on the porch.

He didn’t budge, even when Einstein was sniffing him.

And because I have 21 chicks hanging out in my garage, here’s a pic of a bunch of them piled up in the corner after I had changed out the pads in the brooder. You’ll notice there’s already poop on the new pads. Apparently they cannot go more than two seconds without pooping. But, they are all still alive, happily peeping away when they’re not sleeping.

After the NOC work, I popped by Tractor Supply to get some pine shavings for their bedding. They’ve had enough time to understand what their food is and where, so they should not be trying to eat giant volumes of the bedding.  At first, they didn’t want to walk on it.  But as I spread it out all around them and then into the corner they all ran to, they got themselves together and went back to their pooping, cheeping ways.

The Cornish X bird – the yellow ones – are growing much more quickly than the layers. You can tell already. They are going to be good eating when their brief, but happy, lives comes to an end.

Until next time, peeps: be well.

 

 

Police yourself

Or at least your email.

Company-wise, we have a policy of three year retention of mail; indefinite for certain special items. Personally, I try to keep things trimmed to the last year at most. I wish more people would set themselves some kind of purge schedule for mail. I’m trying to move someone with 140 gigs – that GIGS – of mail spread throughout their corporate mail. Do you really, really need a copy of  that mail you sent six years ago? Or some piece of mail you received four years ago that references something that no longer even exists?

Figure out some kind of policy for your mail and make it as common a chore as vacuuming your floors or changing your bedsheets. Your mailbox (and your mail administrator) will thank you.

Tuesdays are the worst

I’m not sure what it is about Tuesdays in tech. They are absolutely the worst day of the week, with weirdo requests and people not bothering to take in anything you’re telling them. For instance: we’ve just told someone how to set his email client so he can actually, you know, GET HIS MAIL. He’s decided to leave everything alone  and only change if it becomes a problem. Sir, it already is a problem, so perhaps taking our instructions would be beneficial to your email operations completing properly. These things don’t magically cure themselves.

I have a theory about this phenomenon: I think people get back to work on Monday, blow through whatever it is they have to do, and by Tuesday are once again slacking off and leeching off their employers’ internet connections to do stuff related to their sites. It’s the only thing that makes sense given the sheer number of tickets on Tuesday versus other days of the week. Not that I’m knocking slacking off – if whatever you have to do is done, slack away.  I have a suspicion that some people have not completed their work when they indulge their slackiness. Shame on them.

I don’t recall ever seeing this specific issue in the non-tech, in real life jobs I’ve had in the past. It may be that those jobs were just hellish all the time. Certainly the retail jobs I’ve held were pure hell, every day.

If this is as bad as it gets, user-wise, on otherwise normal days (no server crashes, network issues, etc.) then I guess it isn’t too terribly bad on this end. We could still dowith a little relief from the folks who are not inclined to take instructions to heart, though, regardless of the day.

Until next time, peeps: be well.

New tools

If you’re anything like me, sometimes you just cannot seem to get started on that Thing you really, really want to do, and if you do get started, you don’t carry forward with it.

Now, having things that must be done so something else doesn’t die – managing the bees, for instance, or feeding the dogs, or making sure the chickens are ok – makes it much easier to do those things. Other activities, that hurt no one and nothing (except maybe your psyche) are easier to rationalize when you don’t do them. Writing is one of those things, for me, mainly because in my justifying-energy-use head it just doesn’t seem to be as important as everything else in my life, when in reality, it’s absolutely quite important, according to my “what do I want to be when I grow up, what is it I do best, what’s the most fun thing to do” brain.

I’ve read tons of tips and books and watched scores of videos about procrastination, getting out of your own way, naming the importance of what you want to pursue, and all that other stuff that goes along with not doing the Thing you tell yourself you want to do.

But the other day, via a video (that I was watching more for fun than anything else), I heard about Focusmate.com. The theory behind it is one of an accountability partner – which, as plenty of people know, helps when you’re trying to do something like write or paint or sculpt or practice the piano, or anything else. You create an account, then book a session for whatever time you like. They pair you with someone, and at the designated time, you launch the session, and both you and your partner for that session are on webcams, doing your work and watching (out of the corner of your eye, if your screen is set up correctly) one another.  It’s like being there in person with one another, except without the travel or noise of whatever environment you might been in had you gotten together in real life.

Even though my internet connection sucks on the best of days, and because there is no way I’m meeting up in real life with a person or persons at a coffee shop or anywhere else, it seemed like something worthy of at least a try. So I ordered myself a cheap little webcam that is now hanging atop my monitor like The Raven, eyeing me, and today signed up for a session at 2, with another upcoming at 6. The sessions last 50 minutes – about the time of the typical session with a shrink or analyst, and I imagine that is not by accident. You log in, launch the session with whoever you’ve been paired with, exchange greetings and what you’re working on/hope to get done, and off you go, doing whatever it is you are respectively doing. In the early session, I was paired with a guy working on some computer science-related material; as I type this, it’s about half an hour or so from the second session I booked. I’m happy to report that in that earlier 50 minute session, I pounded out 968 words, according to Scrivener.

You’ll also get notices from the site when the next session is starting if you log in via your phone – I discovered this by accident because our internet connection went down about 40 minutes before the start of the 2 PM session I had booked. A notice popped up on my phone 30 minutes before I was due to launch the session on my desktop. That was nice, although I thought I was going to have to cancel that session thanks to my sucktacular ISP. Luckily, they got themselves going again, and I was able to complete the session without a problem.

So, if you’re looking to do something – even doing some reading you’ve been wanting to get to, I imagine – and like me, can’t get yourself to do it because you have ten million other things you need to do, you might want to give Focusmate a try. It’s free, and the only things you need are a camera, mic, and a computer with an internet connection available.

Until next time, peeps: be well.