Some days, you simply cannot escape the idiocy in the world. Overnight, someone at the NOC did something incredibly stupid (and for which I still do not have an adequate explanation). Today, someone told me that our interpretation of his explanation was “out of whack” – except that he never explained anything in particular, despite questions phrased in multiple ways to him so we could try to figure out just what the hell he was trying to do. Someone else wanted to know our price on something, even though we tracked her visit to our pricing page, where things are clearly outlined. Since I didn’t get to bed until after 5 this morning, then got back up just after 8, not a good day for the old balance of the mood.